About US
Finding Inspiration in Every Turn
At The Pool Shack, we bring together a team of passionate professionals to make swimming pool and spa ownership a joyful and stress-free experience. With over two decades of collective expertise, our journey began in the world of water, inspired by scuba diving adventures in Catalina Island, California. That underwater exploration sparked a shared appreciation for how water can transform spaces and create moments of happiness—a vision that drives everything we do.
Our team includes experienced swimming pool technicians, skilled water chemistry specialists, and even a musician who brings creativity and rhythm to our approach. Each member of our team contributes their unique talents to ensure every customer receives tailored solutions and exceptional service. From skin experts advising on the best water treatments for sensitive skin to accountants helping customers find flexible financing options for their dream pools, we work together to meet every need with care and precision.
When we first started, our customer base was small—just 30 households. But through dedication, collaboration, and an unwavering commitment to service, we’ve grown to serve over 300 + full-time clients. Growth has never been our only goal; we’ve intentionally paced our expansion to prioritize what matters most: building lasting relationships and delivering personalized attention.
At The Pool Shack, success isn’t just about providing products or completing installations. It’s about listening to our customers, understanding their unique needs, and crafting solutions that transform their backyards into sanctuaries. Our experience managing large teams and multimillion-dollar operations has taught us that genuine connection and thoughtful conversations lead to the best outcomes.
Whether we’re helping a family create a space for unforgettable summer memories or guiding a new homeowner through their first pool care experience, we’re here to ensure every step of the journey feels seamless and supported. Together, we are The Pool Shack—your partners in making water a source of joy and relaxation in your life.
Our Core
We work with ten field technicians and have built strong relationships of trust and loyalty with each of them. We are dedicated professionals who share a passion for delivering exceptional customer service. Every team member understands the importance of going above and beyond to meet our customers' unique needs, always prioritizing personalized service. Working alongside individuals who genuinely care about quality and satisfaction is both inspiring and rewarding.
We are committed to fostering an environment where everyone feels valued and supported. Our goal is to be leaders who listen, motivate, and empower. Together, we have built a team culture rooted in excellence, trust, and a shared commitment to being the best.
